Before you go
Most members who cancel just need a break. You have two options that keep your membership and your retail discount, and a third if you're sure.
Any change or cancellation must be in by 11:59pm on the 20th of the month to take effect before the next draft on the 1st.
Membership cancellation form
Cancellations must be in writing. Submit by 11:59pm MST on the 20th to avoid the draft on the 1st of next month. A form received after the 20th takes effect the month after: cancel on February 21st, for example, and March is still drafted, with billing and services ending March 31st.
If billing continues after you cancel, let us know within 90 days with a copy of your confirmation email and we'll sort it out.
Not sure yet? Call 385-326-8969 and we'll walk through the freeze option.